職務內容

【AE 產品應用工程師】@內湖瑞光

▊工作內容

1. Provide real-time support to frontline FAEs for both online and offline product education and training sessions.

2. Assist in verifying and troubleshooting customer issues, ensuring rapid and effective resolution.

3. Collaborate closely with R&D and Product Management teams to clarify product specifications and resolve issues.

4. Participate in the product development lifecycle, specifically in user validation processes to ensure products are user-friendly and meet market needs.

5. Develop technical documentation and training materials on Advantech IoT Academy

6. Act as a technical bridge between the product teams and customers, enhancing communication and understanding of product applications.

▊Qualification

1. Bachelor’s degree or higher in Electrical Engineering, Automation Control, or a related technical field.

2. Knowledge of PLC application is preferred

3. Foundational programming skills in IEC 61131-3 is preferred

4. Foundational programming skills in C, C# or Python is preferred

5. Excellent problem-solving skills and the ability to manage multiple tasks efficiently.

6. Good communication skills in English

7. Team-oriented mindset with the ability to work collaboratively across various departments.